Shipping & Returns

Delivery within Australia

Clicktobuy.com.au are using Australia Parcel Post deliver the goods to your home, work or PO box addresses, as well as to rural and regional areas within Australia. Please allow few working days for Australia Post to deliver, once payment has been received. If you require your parcel to be sent Express Post, please indicate this in the comments section of your order. Addition fee will be apply.

Please note that all care is taken in packaging your order securely, however we do not take any responsibility for loss or damage during delivery. Receipt delivery post means that you will need to sign for your package and it will not be left at your letterbox by Australia Post if you are not home, and that lost packages can be tracked by Australia Post. Express Post If you would like to receive a quotation for Express Post, please indicate this in the Comments field of your order.

We also offer dropshipping - this means you can send items directly to your own customers or friends. Just provide your customer or friend's address as the delivery address on your order - no invoice or pricing information will be included in your customers' packages, as we send all tax invoices via email to you. Please contact us if you'd like more information on dropshipping.

Return Policy

If you wish to exchange for a different size - no problem, so long as it is unused, unworn, and is returned to us within 14 days of purchase. we will gladly replace it with another one from our range. Postage will be at the buyer's expense. Please contact us in the first instance.

Warranty Policy

We are a wholesale pump company and supplying high quality water pumps well below you can get from the shop. We use reputable factories to manufacture our product. If an item requires repair, though unlikely the buyer will need to ship the item back to us at their expense. Warranty will be approved after inspection from our technicians and determined not to be caused by incorrect operation. We will not replace any item unless faulty or damaged item's has been received and is due to a defect. If the pump is found have been misused, mishandled e.g run dry warranty will be void. Please make sure the is housed and vented against weather, vermin, dust, etc and purchase the correct pump for your needs.

Once we have provided authorisation, please address all returns/exchanges as follows:

Clicktobuy.com.au
Returns/Exchanges Dept
PO Box 4353
North Rocks
NSW 2151
AUSTRALIA